Thank you for visiting and shopping at Vdental Pro. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders made before 2:00PM are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
Ifwe are experiencing a high volume of orders, shipments may be delayedby a few days. Please allow additional days in transit for delivery. Ifthere will be a significant delay in shipment of your order, we willcontact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Destination | Service | Estimated delivery time | Shipment cost |
United Kingdom | Standard | 8-12 business days | Free |
United Kingdom | Priority | 5-7 business days | £2.90 |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
Youwill receive a Shipment Confirmation email once your order has shippedcontaining your tracking number(s). The tracking number will be activewithin 24 hours.
Customs, Duties and Taxes
Vdental Pro is not responsible for any customs and taxes applied to your order. Allfees imposed during or after shipping are the responsibility of thecustomer (tariffs, taxes, etc.).
Damages
Vdental Pro isnot liable for any products damaged or lost during shipping. If youreceived your order damaged, please contact the shipment carrier to filea claim.
Please save all packaging materials and damaged goods before filing a claim.
Westrive to deliver you the best in quality and value, if for any reasonyou are not satisfied with your order we are happy to take back theproduct and issue you a full refund of your purchase (if applicable).
Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.